Room Attendant

Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. Ensure that all rooms are inviting and clean and address all guest queries politely and knowledgeably.
Attend team briefings. Greet all guests with a smile and hello. Anticipate the needs of guests. Ensure
confidentiality of hotel guests. Pick-up assignment sheet and review priorities. Pick-up designated keys and beepers. Ensure security of keys, pager and radio at all times. Follow through on any additions or changes to the assignment sheets as they arise throughout the shift. Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager/supervisor. Maintain cleanliness and organization of storage areas. Rectify any deficiencies. Check carts/caddies for proper supplies, neatness, cleanliness and mechanical problems. Correct any deficiencies. Ensure that cleanliness and condition of each area meets designated standards. Correct any relayed or sighted deficiencies. Complete work orders for maintenance repairs and submit to housekeeping office coordinator. Contact engineering directly for urgent repairs. Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery
and return of all such items. Monitor and handle guest complaints by following guest services training procedures and ensuring guest satisfaction. Ensure security of hotel property. Respond to all pages by beeper promptly.
Document pertinent information in department logbook. Complete all paperwork and closing duties before leaving. Reports Lost & Found Items to security. Deliver world-class level of cleaning service.

• Must be Flexible to work any day & any time, mostly during the day
• Must be Female
• Must be a person that loves everything to do with cleaning